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Writer's pictureChantal Jurdi

How to Balance The Pros and Cons of Social Media for Business Owners


How to Balance The Pros and Cons of Social Media for Business Owners
Pros and Cons of Social Media

Social media - What a world, right! One that has completely transformed our daily lives and sucked us into a universe that needs constant care,  attention, and nurturing.


As a business owner or entrepreneur, you might understand the importance of a strong professional digital presence, but are hesitant.


Even though an online footprint allows you to easily reach your ideal customers, stay in the loop, and develop an edge over your competitors, it requires a lot of dedication. And if you are not careful enough, social media can suck you in, and leave you scathed!


That is precisely why you don’t know if you should go ahead and create professional accounts, or if it is best to keep the status quo.


Or, you think that with the ever-growing competition, it might be too late for your business to have a digital presence.


Well, whatever the case, this article is for you! So, let’s explore together how to balance the pros and cons of social media for business owners and entrepreneurs:


What are The Pros of Social Media for Your Business?


Social media has many advantages you can embrace on both the personal and professional levels. Among its features, bridging the gap and allowing users from all over the world to connect in an instant, is by far the best one.


From discovering new products or services to finding your tribe, the digital universe offers endless ways to explore, connect, and build meaningful relations. On top of all this, this enhanced connectivity opens up endless business and networking opportunities.


Here is a deeper look at the advantages social media has to offer and how you can use them to grow your business: 


  1. Business Growth: Regardless of the size of your business, social media offers you a level playing field with other companies in your industry and beyond. Social media allows businesses of all sizes to access the same tools and resources - (now what you make with these tools and resources is entirely up to you). This makes it possible for smaller entities to compete with larger ones on a more or less equal footing. It also helps you amplify your brand awareness, reach your target audience, showcase your products and/or services, and network with potential clients. Plus, you can collect real-time feedback and test your products, ideas, and services on potential customers.

  2. Cost-Effective Marketing: I have good news for you; social media marketing is often more affordable than traditional advertising! It offers a higher return on investment and a plethora of data and analytics you wouldn’t have had access to otherwise. These precious insights, are the bread and butter of every seasoned marketer and are essential for you to refine your marketing strategies. They can also help you better understand your audience, tailor your content to their taste, and make more informed business decisions. 

  3. Driving Traffic and Conversions: Social media strategies, when done right, can drive substantial traffic to your website and eventually increase conversions. By sharing compelling content, and an easy customer journey with clear calls to action, you can guide users down the sales funnel more efficiently. For maximum impact, you can also partner with the right influencers to get your products and/or services across your ideal target audience and use ads to reach specific demographics. 

  4. Community Building: Social media is perfect for building a loyal community around your brand. Having a space where customers can share their experiences, ask questions, and provide feedback fosters a sense of belonging and loyalty. This, in turn, builds trust as customers feel heard and most importantly, valued. Prompt responses to comments, messages, and reviews can also significantly enhance your brand's reputation and ultimately lead to your business growth.

  5. Showcasing Company Culture: Do you know what type of content online users and platforms favor? User-generated content! Sharing behind-the-scenes photos, or stories of your employees, as well as company events will humanize your brand and make it feel more authentic. This is the type of interaction modern-day consumers crave, and that can turn them into loyal followers and buyers.


Now, What About the Cons of Social Media for Your Business?


As with everything in life, social media has a lot of disadvantages as well. If you are not aware of them, you might not know what you are getting yourself into.


Therefore, to avoid being discouraged, let us take a look together at all the cons of social media, and help you find adequate solutions for your business:


  1. Time-Consuming Management: One of the biggest concerns my clients have about social media is how time-consuming it is! Social media is a beast that needs to be constantly fed. If you do not have the time or are short on the appropriate resources, this can be a big problem for your continuity. Therefore, it is important to be aware that to grow on social media you have to be strategic. You need to clearly articulate your objectives and create a plan to get there; research your competitors to see what they are doing, look at the latest trends, and understand the interests of your target audience. This will help you craft targeted content. You should also closely monitor your analytics and track what is happening monthly. If you feel too overwhelmed to do all that, it can be tempting to forget about social media altogether. To avoid that, you have two solutions: 

    1. If you have the needed resources, then by all means, hire a social media manager.

    2. If not, then try to find shortcuts to save time. Use scheduling apps and ready-made templates to tailor to your content. This can help you find the appropriate pace between being overly active on social media and abandoning it. 

  2. Negative Feedback and Public Scrutiny: Social media opens your business to public criticism and negative feedback, which can make you feel vulnerable. Sometimes, one negative review can quickly escalate and damage your brand’s reputation, making you want to give up.  That is why, you need an effective and prompt strategy that will allow things to go as smoothly as possible. You also need to detach yourself and learn how not to take things personally. Hidden behind the anonymity of their screens, people can quickly become cruel. Knowing yourself and the intensity you can handle is essential if you want to stay in the long run. And when all things come to fail, sometimes a digital detox might come in handy. 

  3. Algorithm Changes: Social media platforms frequently update their algorithms, which can affect your reach and engagement. These changes often require you to continuously adapt, sometimes with little to no warning. This has been another complaint I constantly hear from my clients, who on top of their daily work, have to be regularly updated on the latest algorithm changes. And who has time for that you might think, right? In this case as well, a social media manager would take the load off of you. Or, you can follow experts who regularly update their followers on the latest algorithm changes and how to adapt to them.

  4. Changing Trends and Fads: On top of the continuous algorithm updates, keeping up with the latest trends and fads can also be quite daunting. What is popular today might become obsolete tomorrow, requiring you to constantly adapt to stay relevant. (After all, that is why managing social media accounts is a full-time job!)

  5. Competitiveness: Nowadays, social media platforms are crowded, with every account out there constantly competing for our attention. Businesses are becoming increasingly creative with their content and budgets are getting bigger. So how do you stand out in all that noise without losing your mental health and precious resources?  Viewing social media as an extension of your online digital presence and one of the tools to help you reach your objectives, as opposed to heavily or solely relying on it to achieve your objectives, is essential. Therefore, diversifying your presence across multiple platforms is crucial.

  6. Mental Health Implications: Focusing too much on likes, shares, and followers can distract you from more important business objectives, without mentioning the detrimental effects it can have on your mental health. Add to that the constant need to be active and responsive, and you can have a recipe for disaster. Therefore, balancing social media responsibilities with personal well-being is a significant yet important challenge to undertake and implement.


Conclusion


To protect yourself from the cons of social media while benefiting from its pros, it is essential to approach your strategy with a balanced, well-informed mindset. 

Being aware of the huge potential social media platforms offer, along with their setbacks, being clear about your goals, and being realistic about what you can and cannot achieve, can help you create a well-thought-of and long-term plan to reach your objectives.

Don’t be afraid to test and refine - it is the key to growth and success. You should also regularly monitor your analytics to understand what works and adapt your strategies accordingly. 

Last but not least, do not forget to prioritize your mental health by setting clear boundaries. This will help you protect your well-being while on your way to success!


I hope that you found this article and my tips helpful! Are you curious about the strategy I use for my own social media accounts? Then stay tuned for my next article: My Personal Strategy: The Minimum Viable Strategy

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